Yep, it’s STILL happening… even with the switching of the cables, it’s still happening. How it puzzles me so. It’s like, something is “eating” my bandwidth when it happens. It feels like someone is DDoSing my connection. And that’s mainly due to how it seems to bounce back to normal. Yet, who would want to do that? … Angry? That’s a crazy assumption. How would he know my IP address? Also, if it was angry, Time Warner would had seen it on their end.
No, it’s not angry. This is a local issue. I still suspect my Ethernet cable may be going out on me. I will be getting it replaced soon. Hopefully it will fix the problem.
There are a few things I’ve ruled out as being the problem;
-WiFi. The fact my phone still uses it even when I’m not, I felt this was ‘eating’ my bandwidth. It’s not.
-My PS4 and Dish having cables connected to the modem, it isn’t those. I unplugged them, but it still happened. I was thinking they could be sending a signal that’s causing my modem to preform slower.
-The Coaxial Cable. I had assumed it could had been something that I have behind my dresser was pinching the cable. Yet this would had been picked up by either the technician yesterday, or Time Warner themselves. That cable is on their end; not mine.
Plus, it’s not something I can easily replace. It goes through the wall and outside to the poles. I would have to get another technician out here and replace the cable.
So obviously, there’s something wrong between the connection of the cable modem and my computer. Yesterday, when the technician got all the cables connected to the back of the new cable modem, he said how my old WiFi connection will have to be wiped out, and I’ll have to use the default system.
Anyway, I had finally got the password of the WiFi, and after using it…I lost connection of the wired side. Time Warner told me to unplug the Ethernet cable, switch the pins around and plug them in, and that got it working.
Since then, I feel this could possibly be the culprit.
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EDIT: I’m back with a brand new Ethernet cable. Costed $10, but I hope it’s worth it.
It’s a ‘CAT 6’, and it’s shorter than the one they gave me (by 3FT). Also, the one they gave me is a ‘CAT 5’. And from what I read, a ‘CAT 6’ can handle speeds up to 1000Mbps(when a ‘CAT 5’ cannot). I did also buy a ‘CAT 5e’ (incase the other one didn’t fit or work) that can handle speeds up to 100Mbps.
Since I’m getting the upgrade to 200Mbps next month, I feel it was a smart move to get this upgraded cable. And it does work really well.
Yet I do hope it works to fix my problem. The fact it’s shorter, I feel is less time it’ll take for data to be transferred from and to my computer. And less time means less ping, which means more data will be transferred, which means a much smoother internet experience for me.
But one thing has bugged me since these issues started. Why does this only happen when I play ESO? Why not when I’m doing normal browsing? Does ESO really take that much bandwidth?
And Youtube. I haven’t watched many videos lately. That was my first sign something was wrong… yet the thing is, the ridiculously slow buffering speeds started happening a month ago … and ESO was working perfectly.
Could it be ESO itself? Or perhaps even a mod I’m using that’s somehow “eating” my bandwidth at times to the point it’s slow as a snail? I’ve never heard of such a thing, but at this time…it’s hard to rule out anything without trying everything.
So, if this new cable doesn’t fix the problem, then I’m going to have to point the finger at ESO itself and either try to disable the mods I’m using, or reinstall the game. An improper install might cause the slowness.
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EDIT2: *frustrated sigh* Ok. It’s not the cable causing the issue. Removed all the mods I’m using in ESO, not that either. Running a repair right now. I’m running out of options.
It’s possible there could be a setting in ESO that could be causing this. Like that last one that assumed I had more than four cores and was causing major studdering.
Repair attempt completed. Checking if the problem is fixed now.
Nope. That isn’t the issue either. Still getting spikes. I’m now out of options. So I’m asking ESO’s tech support for help. Might call Time Warner and tell them to take my modem out of their ‘watch list’… as it’s pointless now to check it. They say it’s not on their end.
Yet what if they’re lying to me? …. Ugh. What I was told, how Time Warner lies to their customers and gets away with it. And I don’t know how to get proof. … And I refuse to see them being liars. I’ve dealt with them for 5+ years and had minimal issues with them.
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EDIT3: I did a Live Chat with Time Warner instead of calling. I was curious if their ‘5 day monitoring’ picked up anything. And if not, then remove me from it as it’s a waste of their time.
The first person I spoke with, said there actually was a problem with the ping. That proves that ESO is not at fault! It’s happening outside of ESO, too! But when they did their reset, I lost connection. Not smart.
Spoke to another guy. This one was quite intelligent. Spent 15 minutes going over testing the ping. Also, this guy seemed to understand what I was going through, and told me over and over “we will fix this”. I like his determination. It’s better than what I heard over the phone. All I heard there was “Dude… we’ve done everything we can. Please stop calling UNLESS the Online light flashes or goes out!” And I even explained this to him.
But at the end of the conversation, I didn’t feel convinced of his words. I keep thinking “what if they’re capping my speed at spotty times to make me think something is wrong?”.. why… why so much hate over Time Warner? I hear they’re as bad as Comcast.
Or is this “capping”, different for everyone? The technician told me how typically, a cable modem ‘caps’ its speed depending on the most used device (or something like that). This being my computer, it has no need to cap the speed.
What can I do? Keep telling them every. fucking. time it happens?! And yes, I’m stressing myself out over this.
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EDIT4: This will be the last time I do an edit. I did another traceroute, and I managed to get a high ping of the scan (153ms)! This 100% proves it’s not ESO. Did another live chat. This person gave me a link that I was able to use (took awhile) to get back after they reset my modem again.
They had me do another test, and I got a 109ms ping. So…they’re going to send another tech guy out here. This one will be a higher-leveled guy than the last one, and will look at everything, not just the Coxial Cable. He’ll be checking the cable outside too, all the way to the pole (which is what I expected the last guy to do…), and will prove if the problem is indeed on my end, or theirs.
No more guesswork. No more stress. They’ll be doing the testing and not me. Very.. very happy.
Yet, what if they find no problem, and Time Warner is reporting no problem on their end (yet I’m still seeing it)? What then? … I guess I’ll be literally stuck with it.
Though I think it was pure luck of seeing that 109ms ping after the reset — or should I say proof that I’m not going insane (and also that ESO isn’t causing it).
Plus it’s silly to think a game would be causing it (when it hasn’t happened to others).