A few days ago, I’m playing ESO while eating some Jelly Beans. All the sudden I feel something wrong with my neck; like a bulging pain. I rubbed the right side of my neck, and I felt something that scared the shit out of me… a lump. A HUGE lump, about the size of my palm.
Now I felt this a week ago, but I tried to not worry about it and it actually went away. And now it returns and it lasts longer. Fearing I may have…. cancer, I look around Google and all I see are people scared shitless of the same thing I’m going through, and I’m reading about “have it looked at by your doctor” and things like that.
I’m losing my mind. “What will my parents say?!” I go to bed and tell them in the morning. My mother rubs my neck and feels.. nothing. She doesn’t feel no bulge or lump. But I don’t know if I should feel relieved or feel like she’s lying to me. But I know I can trust her.
But I’ve decided to just ignore it. They both tell me that as long as I eat and swallow OK, it’s nothing to worry about. And I am still doing that. Possible that just my lymph nodes are just trolling me. At least, I hope they continue to do this instead of make me worry about them. My nerves could also be a possibility.
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With that out of the way, there is another matter to discuss. It’s my ISP. Around 11:53pm last night, I was playing ESO — asking for an upgrade to my gear. We were discussing a set and then suddenly it’s like the game crashes on me. I get taken back to the main screen where you login, yet I’m unable to login. So I’m thinking “Seriously?! The servers are down?!”
I check the website, and it’s not loading. I then glance down at my cable modem and notice two orange lights. Lost connection for no reason.
Immediately I call my ISP, and usually the computer says “is this number correct as the phone number associated with your account?” and I would say Yes. But this time I have to enter the phone number… and it says “we can’t find an account with that number”. So I’m thinking “Oh my god. Did they disconnect me?!”
I still managed to get ahold of their support, using my limited resources. Spoke to a woman that I can barely understand. She asks for my phone number… again, it doesn’t seem to work for some reason. So she asks for my full info and I give it to her. Thank god she manages to pull up my account! She said that my account is in good standing. It better be, because I paid my bill. I even have proof.
As for the downtime, she said there’s an outage in the area. So at least my Cable Modem is still OK.
I ask her if she can tell me what the hell caused it (didn’t say it exactly like that). And all she says was “emergency maintenance”. Maybe a squirrel bit the dust and knocked out my service, or a car hit a pole somewhere. But she never told me the exact reason. Maybe she did, but as I said.. I could barely understand her.
She did offer a callback of when my service would be restored. So I told her my number and she said she would call me back.
With this rather raging (yet “I don’t have a fucking choice!”) feeling, I was forced to wait for it to come back. 1:30am came…..still down. I called back, this time actually speaking to someone I could understand fully. I ask her how long will this thing take, and she says “ohh.. 2-3 hours!”, followed by “it should be back by 3am”. She too offered a callback, but I was too fucking pissed off and hung up!!
2-3 HOURS?!?! FUCK!! Of all the times.. WHY WHEN I USE IT?! Why couldn’t they do this shit when I was in bed?!?!
Fuckers! It was then when I decided “fuck it! I’m going to bed…” Because what else could I do? Without internet service, going to bed was the only thing I could do!
What really burns my ass, is why couldn’t they had informed me BEFORE this surprise emergency maintenance?? Not even a god damn txt message!
The next morning (today), it’s back up. Never got a call back, by the way. That just sweetens the deal. This shit just better NOT happen again! ….. Of course, this hasn’t happened for months. It happens once and I lose my shit.
Am I really that addicted to ESO? Don’t think so. I’ve never really been “addicted” to a game in my life. Well.. maybe when I was younger, I was.
This could’ve been any online-based game. It just had to be ESO at the time. It’s just the fact I wasn’t notified beforehand, or even what was the reason for that ’emergency maintenance’. Just better not happen again. And 99% of the time, it doesn’t. Time Warner Cable (formerly InsightBB locally before they were bought out years ago) has a pretty good track record of having a reliable internet service.
And I always hold it to them, and they seem to always deliver. I am happy with my service… well, except when it comes to going to Youtube. But I blame Google, not my ISP, for making the buffering speed ridiculously slow. Though I wonder if that’s on purpose to deter people from using an Ad Blocker.
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EDIT: What I thought was heavy lag on the server’s end (ESO), is actually an issue somewhere on my end. An issue that they need to get a technician out here and get it looked at.
Since the outage, I’ve noticed severe lag in ESO. What was confusing me is no one else was bitching about this, yet everything outside of ESO (except Youtube of course) was running normally. Decided to run a speed test both with and without ESO running, and the results were troubling. It is indeed my ISP and not ESO’s servers. I owe ZoS an apology.
So I called TWC about a half an hour ago, and they say there is indeed a problem. Something about the signal to my cable modem is “out of range”, and is losing a lot of packets… which is why the speed is so low. It’s obvious they done fucked up my connection when they did their ’emergency maintenance’.
So I have to suffer with not being able to play ESO the way I want ’till Saturday, for them to get a technician out here. Managed to get the time around 10:00-11:00AM (about the time I wake up). Going to have to go to bed early tomorrow night.
They assure me they will fix this problem. I also have to leave my cell phone on (I can keep it on its charger), as they say they’ll be calling me back three times.
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EDIT2: Of a stroke of luck, I managed to reschedule the tech visit for tomorrow instead of Saturday! SO happy! And the only reason is because someone canceled their appointment for me to get this done. Still set for 10-11AM, though. And that’s fine.