A day after reporting to you folks I sent the bad review, they got back to me. So, was it the response I’ve been waiting for, as in “Oshi– you’re right! We see the issue and we’ll fix it!”? Or more “you’re an idiot, we know we’re right.”?
It actually took nerve to finally open that response. Aka thinking “I hope I didn’t say something I shouldn’t had.” Which is why it took ’till now to finally read it.
And after fully reading (more like skimming through) their really, really long response, it seems my issue cannot be fixed (at this time). They told me they even did the testing I requested, and weren’t able to reproduce my issue. And basically, it seems the issue is (once again) my weak ass CPU. They were even surprised the game ran at all on it.
Also yes, they’re still sticking to their guns with saying I have to set up room-scale through SteamVR. Though they did explain the reasoning, I can’t help but feel that they didn’t fully test everything about WMR, and I ended up responding with “did you actually see if you could use SteamVR’s room-scale setup, with a WMR headset?”, telling them my personal findings.. that it’s not possible as it wants to use my controllers to size the room, instead of the headset.
However, since they told me in their testing, how they couldn’t replicate the issue, this likely could be bouncing back to my weak ass CPU (since the other jobs worked for me).
Something about the Office Worker job being different. Differently coded, requires a larger room-scale, or something else… like more of a demand on system hardware.
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Now at this point, I was 100% satisfied with this being the answer to my issue, and was even considering of removing that negative review… until I read further.
…And that was, from reading a ‘slight’ boo-boo they made; saying their game “only technically” supports WMR. Of course, maybe I just, simply misread what they actually meant (always a possibility). I’d like them to clear this up for me, before I start accusing them of false advertisement (as I paid for this game, assuming it 100% supported WMR, as the WMR symbol was in their Steam store page).
More and more, do I wish for a refund. But as I said before, that’s Steam’s doing. And since I’m past the two hour limit, it seems highly unlikely.
Things are getting quite interesting, folks. Can’t wait to see what they say after this one. Though I have feelings it might be the last time I respond to them, as they would had answered pretty much all my questions.
At least, I hope they do. Hell, I hope they even respond with how long it’s been since their last response (my bad on that).